Wholesale Terms & Conditions

Minimum Order Quantity

To qualify as a wholesale buyer, your first order must be $10,000 CAD or more (before tax and shipping, after discounts). This tier grants access to custom sourcing, premium stock selection, and bulk logistics support.

Orders below this amount are still eligible for volume discounts (see below), but are not considered wholesale accounts.

Payment Terms

Payment is due immediately upon purchase unless other arrangements have been made in advance.
Buyers with a strong order history may be eligible for net 30, 60, or 90 day terms, at our discretion.

Minimum Retail Prices

We don’t control your resale pricing. Once you purchase the goods, you are free to set your own retail prices—high or low. We respect your business model.

Returns & Exchanges

All sales are final. However, if an item arrives damaged or defective, we will happily exchange it or issue a refund.
In rare cases, a store credit may be offered at the discretion of management.

Shipping & Freight

Parcel Shipping

• Free standard shipping within Canada on orders over $300 CAD
  

• Free standard shipping within the U.S. on orders over $300 USD
  

• Orders under the threshold will be invoiced for shipping separately
  

Freight

• Freight shipping (typically 100kg+) is at the buyer’s expense
  

• We package and provide all necessary customs/export documentation
  

• Buyers must arrange pickup, freight, and brokerage
  

• If we handle full freight logistics, additional service fees apply
  

• Freight is not released until all invoices are paid in full
  

Ordering Process

Orders may be placed in one of three ways:

• In-person at our storefront or storage yard (by appointment)
  

• Via our website, 24/7 (discounts are applied automatically)
  

• Via video chat, by booking a Zoom, WhatsApp, or Instagram appointment
  

Open Box Policy

We allow buyers to keep a running “open box” while shopping, especially during video chat or in-person visits. However, orders must be finalized within 2 weeks. If the sale is not concluded by then, the current order value must be paid in full to proceed.

Discretion

We ask that customers do not share pricing information with the public or post wholesale rates online. Anyone found distributing our wholesale prices may have their purchasing privileges revoked.